PRIVACY &
CONFIDENTIALITY POLICY.
Effective April 10, 2025.
Introduction
Zikhara Consulting (“Zikhara,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the confidentiality of your information. As strategic growth consultants serving mid-market companies, we frequently handle sensitive information and take this responsibility seriously. This Policy outlines our approach to privacy and confidentiality and applies to information collected via our website (www.zikharaconsulting.com).
Information We Collect
Contact and Business Information
- Name, title, and professional background
- Business contact details (email, phone, address)
Diagnostic and Assessment Data
- Information provided via Growth Trap assessments and other diagnostic tools
Website Information
- Information provided through contact forms
- Subscription details for newsletters and resources
- Website usage data, cookies, and analytics
- IP address and browser/device information
How We Use Your Information
We use the information collected to:
- Provide and improve consulting services
- Respond to inquiries and communicate effectively
- Conduct diagnostic assessments and strategic analyses
- Deliver newsletters, updates, and relevant marketing content (with your consent)
- Maintain and improve our website user experience
Our Commitment to Confidentiality
Confidentiality is integral to our client relationships. We commit to:
- Maintaining strict confidentiality regarding client-specific data
- Implementing robust safeguards to protect sensitive business information
- Ensuring all team members adhere to professional standards of discretion
- Using client information strictly within the context of agreed engagements
Information Sharing
We never sell, rent, or trade your information. We share data only under limited circumstances:
- With your explicit consent
- To trusted third-party service providers assisting in our operations (under strict confidentiality agreements)
- If required by law, regulation, or legal process
Data Security Measures
We employ rigorous industry-standard practices to secure your data:
- Encrypted digital storage and secure file sharing
- Password protection and multi-factor authentication
- Regular security assessments and audits
- Controlled physical access to data and records
- Internal protocols ensuring only authorized access to information
Cookies and Analytics
Our website uses cookies to improve your experience and to understand site usage. You can control cookie preferences through your browser settings. We use analytics tools to measure site traffic and usage patterns in an aggregate, non-personalized form.
Marketing Communications
With your explicit consent, we may send newsletters, insights, and other marketing communications. You can opt-out anytime via links in emails or by contacting us directly.
Your Rights and Choices
You have the right to:
- Request access to and correction or deletion of your personal information
- Withdraw consent for marketing communications at any time
- Contact us directly to discuss specific data handling practices
International Data Transfers
We operate globally and may transfer data across international borders. We ensure all transfers comply with applicable laws and standards, such as GDPR, by implementing appropriate safeguards and protocols.
Region-Specific Compliance
- We comply with data protection laws relevant to your jurisdiction, including:
- EU General Data Protection Regulation (GDPR)
- Applicable data protection regulations in Asia-Pacific (e.g., China’s PIPL, Singapore’s PDPA, India’s DPDPA)
Data Retention
We retain your information only as long as necessary to fulfill our commitments to you, comply with legal obligations, or resolve disputes.
Updates to this Policy
We periodically update this Policy to reflect changes in practices or legal requirements. Any significant updates will be communicated on our website, with changes clearly indicated by the updated effective date.
Contact Us
For questions or concerns about this Privacy & Confidentiality Policy, or to exercise your privacy rights, please contact us:
Zikhara Consulting
Email: aditya@zikharaconsulting.com
Phone: +1 480.818.8116